Topic – Complaint Letter
You had a meal at a restaurant. You are not happy with the service. Write a letter to the manager to complain about it. Give details about the problems and request compensation or refund.
Write at least 150 words.
Answer – (Level Band 6.5)
I am a regular customer at your restaurant because of the excellent quality and an array of delicious meals that you offer on your menu. This is regarding the meal I had at your restaurant last week. I took my friend for dinner whom I had raved to about your delectable cuisine.
Both my friend and I sat and went through the menu to decide the order. As we sat there, neither did anyone fill up our water glasses, nor did they come to take the order. I had to literally go up to the front desk to request the water as well as place the order. Even after having placed the order, our meal arrived an hour later and that too cold. It was quite embarrassing and disappointing for me as I had given excellent reviews about your food and service to my friend.
After finishing the unsatisfactory meal, I still paid for the food and left a tip for the service staff. I am unsure about the reason for such sloppy and distasteful service and it would be nothing except common courtesy to refund the bill. I request you to look into this matter so that I would once again be confident to visit your restaurant.
Write Complaint Letter
You have bought a mobile phone in a tax free shop just a few days ago and it does not work properly. Write a letter to the manager to complain about it and ask him to solve the problem. In your letter:
Write at least 150 words.
Answer(Level Band 5.5)
I am writing in regard to the mobile phone that I purchased from your store which is a Samsung Galaxy S 6. When I used this phone initially, it worked smoothly but after 2 days it began giving trouble as the screen would go off. This kept happening at an interval of nearly every half hour and this problem kept aggravating.
I tried switching off the phone and restarting it but somehow it did not make any difference. After sometime, it gave up completely and now I cannot switch it on at all. All my contacts and files are in the phone which I am unable to access and this problem is hampering my business as I cannot make or take any calls.
I earnestly request you to look for a solution to this problem by either changing the phone or fixing the same as soon as possible. I would appreciate it if this could be done at the earliest as time is of the essence here.
General Writing Task – 1
Question – Request of information Letter
Task – 1
You have a friend who live in a city abroad. You have decided that you would like to apply to do a course at one of the colleges in the city. Write a letter to your friend. In your letter:
• Explain what you would like to do.
• Explain what kind of work or studies you have been doing for the past few years.
• Ask for assistance in contacting an appropriate institution.
Write at least 150 words.
I am writing to you to get some information about the course which I am planning to pursue from London where you currently reside. As I have insufficient knowledge about the colleges there, I thought of you as the best person to guide me.
I have been working in the area of Banking and Finance for nearly 8 years after having completed my bachelor degree in Finance. I have come to this point in my life where I have gained immense practical experience but somehow I feel the need to upgrade my current skill-set. Thereby, I wish to complete a Masters in Banking and Finance from a college in London.
I have searched for many colleges which offer this degree but the more I try to do so the more confused I get. As you are based in London, you would be the right person to advise me about the most suitable colleges that impart education in my area of interest.
I would be truly obliged if you could send me some information regarding the most feasible institutions which provide courses in banking and finance, so that I can decide and apply for the course as soon as possible.
Kavita from Dehradun
You should spend 20 minutes on this task.
You have decided to leave your current employer. Write a letter to the employer telling why you are leaving the job. In your letter –
- explaining why you have decided to leave the company.
- tell your employer what you have decided to do after leaving the job.
You should write at least 150 words.
I am writing to inform you about my decision to leave the job of software engineer that I had been doing for your company.
It was really great working with you and the opportunities that you have provided me, I can’t stop being thankful for them. I still remember the first day I came to the office and it is only by looking back that I realize the ways in which you have improved me.
However, I have got selected for an internship in fox India as a travel journalist. This has been a dream assignment for me as writing is the place where my heart is and combined with travel, I couldn’t have asked for anything better.
Although there is my dream waiting for me, leaving the company that has helped me so much is very tough for me and I would miss the people here.
I am looking forward to hearing from you.