CUE CARD – Describe a problem you had while shopping online

Speaking – Part 2 (Cue Card)

Describe a problem you had while shopping online.

 

You should say:

    • When did it happen?
    • What did you buy?
    • What problem did you have?
    • And explain how you felt about the experience.
Sample Answer 
Once, while shopping online for a new laptop, I encountered an unexpected problem. I had carefully researched and selected a model that met my requirements and budget. Excitedly, I added it to my cart, proceeded to checkout, and completed the payment process.
However, the problem arose when I received the confirmation email. To my surprise, the email listed a different laptop model from the one I had chosen. Concerned, I immediately contacted customer support. The response was delayed, and when it finally came, it lacked a proper solution. This began a frustrating cycle of back-and-forth emails, each response taking longer than the last.
Eventually, after several days of trying to resolve the issue, I decided to call customer support. This turned out to be a tedious process, as I had to navigate through various automated options before finally reaching a human representative. They acknowledged the mistake and assured me that the correct laptop would be shipped.
Despite the inconvenience, the situation highlighted the importance of thorough checking and timely customer support. It also underscored the challenges of online shopping, where mistakes can happen due to technical glitches or miscommunication. The experience taught me to keep a record of all interactions and to be persistent when resolving such issues.
In the end, the correct laptop did arrive, and I appreciated the device, but the ordeal left me more cautious when making online purchases and wary of potential mishaps.

Speaking – Part 3 (Follow-up questions)
Here are some examples of follow-up questions that the examiner may ask during your speaking (part 3) related to the cue card ‘Describe a problem you had while shopping online.’

Q1. What’s the difference between shopping online and in-store?

Online shopping is when you buy things on the computer, and they’re sent to your home. In-store shopping is when you go to a real store to buy things you can touch and take home right away. Online is easy and delivered, while in-store is hands-on and fast.

Q2. What problems do customers go through when shopping?

People can have problems like not finding what they want, waiting in lines, or things not looking like they thought. Sometimes, stuff doesn’t work or costs more than expected. Getting help might be hard too. It can be confusing or take a long time to fix these issues.

 


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Cue Card – Describe a fashion trend that you like.

Cue Card

Describe a fashion trend that you like.

You should say:

● What is the trend?
● When did you first notice it?
● Who usually follows it?

and explain why you like it?

I’m a fashion enthusiast. Fashion is a part of my life. I’ve always been experimenting with different types of clothing. I treat every day as an opportunity to experiment with stylish outfits. A particular fashion trend I really like is oversized clothing.

I first noticed this trend in a fashion magazine I bought recently. In that magazine, there was a model wearing street-style clothing. She was dressed in baggy pants and an oversized shirt, styled with multiple accessories. The outfit looked effortlessly beautiful and well put together. That was the moment I became genuinely interested in this style. Since then, I have gradually started incorporating oversized clothing into my own wardrobe.

This trend is especially popular among teenagers and college students, as it gives a relaxed and confident look without appearing too formal or restrictive. It is also quite versatile, as it can be styled in many different ways depending on the occasion. It also allows individuals to express their personality more freely and create an effortless vibe, which reflects confidence and creativity.

Personally, I prefer this trend because it allows me to feel comfortable while still looking fashionable. I do not have to compromise on ease of movement, and at the same time, I can experiment with different accessories to create a trendy look. Whether I am layering chunky jewellery over a hoodie or balancing wide-leg trousers with a sleek belt, the trend allows me to look trendy while feeling completely at ease.


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Cue Card – Describe a time when you performed in an event in university.

Cue Card
Describe a time when you performed in an event in university
You should say:
● What the event was ?
● What did you perform?
● How did you prepare for it?
and explain how you felt about performing on stage?

Answer – I’ve participated in many cultural programmes in my school and university. Today, I’m going to talk about an event I vividly remember. There was an annual event in my university, and I was so excited to perform in it. Since it was the last year of my college, I really wanted to make some memories, so I decided that I wanted to participate in a group dance.
I registered for a Marathi group dance. When the group started practicing, I made so many mistakes at first and could not keep up with the fast pace. While others seemed to pick up the choreography quickly, I struggled to match their level. It was quite challenging for me to adjust to the style, expressions, and energy it required. On top of that, the performance was around six minutes long, which felt quite intense. However, instead of giving up, I pushed myself harder. I started staying an extra hour at the university just to practice on my own, repeating every step until I felt more comfortable. Slowly but surely, I began to improve, and my confidence started to build.
After preparing for several weeks, the day finally came when I had to perform on stage. All
the members of the group looked so beautiful in Marathi attire. We clicked many pictures
together. The moment we walked onto the stage and the music started playing,, all my fear turned into excitement. I felt a sudden rush of confidence and energy. I was able to perform smoothly, and I truly enjoyed every second of it. The audience’s applause at the end was incredibly satisfying, and it made all my effort worthwhile. That experience not only helped me overcome my fear but also gave me a beautiful memory to cherish from my final year.


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Cue Card 1: Difficult Situation

Describe an incident that you found difficult to avoid.

You should say:
● What was the situation?
● When and where did it happen?
● Why was it difficult to avoid?
and explain how you felt about it?

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Answer – A situation that I found extremely difficult to avoid was working on my B.A
English Honours dissertation, which was a crucial part of the program.
This happened last year when I was in the final year of my program and the theoretical
classes had already been completed. We were expected to stay at home and focus on
preparing our dissertations. During that time, I spent most of my days at home working on
my project, “Posthuman Identity”, reading various research papers and working on my
literature review. I would create detailed schedules, explore different thesis, and prepare a
structured plan to start my work, but I was not taking any meaningful action. However,
instead of actually starting the writing process, I kept procrastinating.
The main reason it was so difficult to avoid was that I felt completely overwhelmed. The
dissertation seemed like a massive and complicated task, and I did not know where to begin.
Because of this uncertainty, I kept delaying the work, even though I was fully aware that I
could not escape it forever. As time passed, the deadlines started approaching, which only
increased my stress and made the situation feel even more difficult.
Eventually, I realised that avoiding the task was only making things worse. So, I forced
myself to start working on it step by step. I began by setting small, achievable goals, such as writing just one section or reviewing a few research papers each day. Gradually, I became
more consistent, and what initially felt overwhelming slowly turned into a manageable
routine. In fact, I even started enjoying the process, especially when I could see steady
progress in my work.
In the end, when I showed my project to my mentor, she was very happy to see the progress I had made throughout the entire process. Her feedback really boosted my confidence and made me feel that all my hard work had paid off. Later, when I had to prepare and deliver a short presentation of my thesis, I felt much more confident, even though I had been initially very nervous about it.
Looking back, this experience taught me an important lesson about discipline and
perseverance. It showed me that breaking large tasks into smaller steps can make them far less intimidating. Since then, I have become much better at handling challenging situations without feeling overwhelmed.


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