CUE CARD – Describe a problem you had while shopping online
Speaking – Part 2 (Cue Card)
Describe a problem you had while shopping online.
You should say:
- When did it happen?
- What did you buy?
- What problem did you have?
- And explain how you felt about the experience.
Sample Answer
Speaking – Part 3 (Follow-up questions)
Here are some examples of follow-up questions that the examiner may ask during your speaking (part 3) related to the cue card ‘Describe a problem you had while shopping online.’
Q1. What’s the difference between shopping online and in-store?
Online shopping is when you buy things on the computer, and they’re sent to your home. In-store shopping is when you go to a real store to buy things you can touch and take home right away. Online is easy and delivered, while in-store is hands-on and fast.
Q2. What problems do customers go through when shopping?
People can have problems like not finding what they want, waiting in lines, or things not looking like they thought. Sometimes, stuff doesn’t work or costs more than expected. Getting help might be hard too. It can be confusing or take a long time to fix these issues.
Feel free to call for suggestions and queries.
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Sample Answer 

