ISSUES IN MUSEUM
You went to a museum with an elderly friend of yours last week and found some issues in museum. However, she/he found it difficult to walk around in the museum and figure out things. Write a letter to the manager and say whom
- did you visit the museum with?
- what problems or inconvenience did she or he face?
- suggest a solution that will enhance the museum experience for the elderly people.
SAMPLE ANSWER
Dear Sir/Madam,
We have had an immense pleasure in visiting your museum over the last few years. It was because of this reputation that I invited my grandfather and his friends to visit the museum.It was very obvious to me that they will love it.
However, it is quite disheartening for me to tell you that there were a couple of issues they faced.Firstly, there is no order or story to the things displayed in the museum. This made it very difficult for them to grasp the basic concept of a particular thing displayed.
Secondly, there is very little help available. My grandfather wanted to go to the toilet but could not find it and when we tried seeking out help, all we got were some confusing answers.
I believe it will be better if the items displayed in the museum have a story to tell making it easier to understand the significance of the things displayed. Even more, since the space in the museum is too large, having people to help the elderly in finding things will surely increase the visitors.
Regards,
Avantika
SAMPLE ANSWER 2
Dear Sir/Madam,
Last week I was visited by my grandparents and their friends. To make their stay comfortable, I planned an evening with them in your museum. Initially, the thought of the museum did excite them, adding to which was the reputation that your museum holds.
However, with quite a dissatisfaction, I need to tell you that the services in your museum have detoriated over the years. Firstly, there are not many things to offer in the canteen. For an elderly person, there are only two options available, tea and coffee. Things like juice or fruits or for that matter, simple things like dosa ain’t there. This makes exploring the museum very difficult for the elders.
Secondly, there are not many bits of help available. We roamed for around 20 minutes before we could actually locate the toilet in the museum.
I believe these are not major concerns for the young people. However, when looking at the perspective of the elderly, these do become big issues. Hope that you will work on them.
Regards,
Avantika
