May 4, 2022 - IELTS BAND7

IELTS Speaking Task Cue Card: A product you bought and were dissatisfied about.

May 4, 2022 IELTS Research

IELTS Speaking Task Cue Card:

A product you bought and were dissatisfied about.

What was the product?

From where did you purchase it?

What was not satisfying about it?

And explain what you did with the product.

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Sample Answer

People purchase various kinds of new products all the time. I am also fond of buying new things, especially new clothes and technology-based products. I generally take a good look at these products before purchasing in order to be sure. It has happened a few times that I purchased a few products from a renowned e-commerce website, and I was highly dissatisfied with them.

One particular incident was when I purchased an emergency light from the website. I live an area which experiences frequent power cuts and I find it difficult to move around or to study during evening and night time. I ordered it and received it on the third day. I was relieved on its arrival and ecstatically opened it to find a poorly wrapped light that was not packaged properly.

I started using it but my happiness was short lived. The light was rattling and its brightness was inconsistent. Using it in such condition was annoying but I kept on using it. After a week of daily use, I found that it worked only while charging, and lost its battery almost immediately. I was tired and highly disappointed with this product. More so, due to the fact that it was manufactured by a famous electronic brand and I purchased it due to an urgent need.

The light was almost of no use to me, and I requested for a replacement under the warranty program. Thankfully, I got a replacement from another brand, and the new light worked fine for the next two years. Since then, I avoid purchasing any products offline and prefer buying from shops where I can take a look at the product before purchasing it.

(310 words)