Category: Complaint Letters

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IELTS Dehradun Uttarakhand Tel: 8439000086 , 8439000087

General Training Writing task 1: Complaint Letter Noisy Restaurant

IELTS Writing Task 1: Complaint Letter

You should spend about 20 minutes on this task.

A restaurant near your home is making a lot of noise. You called the manager but no action was taken.

Write a letter to the manager. In your letter

  • introduce yourself
  • describe the problems you are facing because of this
  • suggest solutions

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir/Madam,

Dear Sir/Madam,

I am a resident at the MG Road, and the president of the residential association for the people living in and around the MG Road. My house is right next to your restaurant.

I am writing to bring it into your notice that we hear a lot of noise coming out from your restaurant. Loud music being played in the pub and people getting rowdy and creating ruckus after drinking is a common site these days at your restaurant. And it gets really loud, when it’s expected to be quieter.

To be honest, I am a bit disappointed. Before writing to you, twice I had a word with the manager of your restaurant. He told me that he will look into it for me but nothing happened. He turned a deaf ear, and I feel that was a bit rude of him to do so.

I would like to request you here to curb the sound post 2300 hours and maybe install sound proof glasses wherever necessary. As you know it’s against the law to play loud music between 22:00 and 07:00.

As well, would really appreciate if you could ask your clients to keep their voices to themselves, as they tend to get too loud after downing few pints and hire a few bouncers to keep the brawlers at bay. If everyone liked the same sounds, noise would not be a problem. What’s music to your ears, your neighbors might dislike.

Looking forward to a positive response and a speedy resolution of my concern. Thanking you, in anticipation.

Warm Regards

Dalpreet Kaur

Writer: Akshay Tomar

IELTS Letter Sample Question # Lost Bag

You should spend 20 minutes on this task.

You have just spent a weekend staying at The Taj hotel in Mumbai. When you get home you find out that you have left a bag at the hotel.

  • Explain in the letter when did you visit the hotel.
  • the details of your room and the bag.
  • how can one identify the bag?

You should write at least 150 words.

SAMPLE ANSWER

Dear Mr. Joshi,

I visited your hotel on 23rd March and stayed in room 342 until 25 March. We had a business meeting and even booked your hall for the meeting. It was surely a great visit, however, on reaching home I discovered that I had left one of my bags at the hotel.

The bag is a red color VIP bag with a green color ribbon tied to one of the chains. Although the bag is locked, the front chain has got a photo of mine along with a photostat of your hotel’s menu. Even more, there is a calculator and a parker. Although, inside the bag, there are only clothes of mine, but they do are important especially because I bought them after a lot of cultural analysis.

I would appreciate if you could check with your lost and found department and inform me if there is a bag. The clothes are important as I need to wear them for the presentations starting next week. I would be grateful if you could send them to the airport tomorrow where I could pick them, services will be payed.

Regards,

Avantika

IELTSBAND7

 

IELTS Letter Sample Answer # Problem in Job

You should spend 20 minutes on this task.
You recently took a part time job in a local company. However, after working there for some time you noticed lot of problem surfacing. 

Write a letter to the manager. In your letter

  • explain why you took the job.
  • what are the problems that you are facing?
  • suggest what can be done about it?

Write at least 150 words.
Dear Sir/Madam,
I am writing to raise a concern about the problems I am facing at the job in your company. My name is Avi and you appointed me as a part time counselor three months back. The reason I am writing is to inform you about the two issues that the reception area is facing, which you are not aware of.

Firstly, the duty staff of night is not coming regularly, except me and Avan. For the few who do come there is no regularity and often sleep in the hotel rooms. Last week, a customer came and we had no rooms to give because the staff had taken hold of four rooms. The matter worsened when none of them replied when we tried reaching them.

Secondly, the food that is supposed for the customers is being eaten by the staff members. Even more, the quality of food has deteriorated leading to times when rotten food gets served to customers.

I hope you will look into this matter as soon as possible.

Yours faithfully,

Avi.

IELTS BAND7

IELTS Letter Sample Answer # Online Shopping

You need to spend 20 minutes on this task.
You have recently ordered an item through online shopping, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.

SAMPLE ANSWER
Dear Sir/Madam,
I am writing this letter to express my disappointment with the services provided by your company. Recently, I ordered a mobile phone (Ericsson 4G+), ordered number 738493 from your company.
The order was expected to be delivered on 23rd of January but came to my door steps on the 30th of January. Meanwhile, I called the customer care number several times but it was all in vain. Every time, they informed that the order has been dispatched and will arrive today or tomorrow. Moreover, when the order did arrived, although late, it was defective. The phone packaging was not sealed and it did not had the charger. You can imagine how frustrated I felt at that time.
Adding insult to my injury, when I told the delivery boy to take back the order since I no longer need it, he asked me quietly take it and contact the higher authorities for any complaint.
I hope you will look forward into the matter and either provide me with the working model of the phone or refund my money as soon as possible.
I am looking forward to hearing from you.
Yours sincerely,
Anmol.
IELTSBAND7

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