General Training Writing task 1: Complaint Letter Noisy Restaurant

IELTS Writing Task 1: Complaint Letter

You should spend about 20 minutes on this task.

A restaurant near your home is making a lot of noise. You called the manager but no action was taken.

Write a letter to the manager. In your letter

  • introduce yourself
  • describe the problems you are facing because of this
  • suggest solutions

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir/Madam,


Dear Sir/Madam,

I am a resident at the MG Road, and the president of the residential association for the people living in and around the MG Road. My house is right next to your restaurant.

I am writing to bring it into your notice that we hear a lot of noise coming out from your restaurant. Loud music being played in the pub and people getting rowdy and creating ruckus after drinking is a common site these days at your restaurant. And it gets really loud, when it’s expected to be quieter.

To be honest, I am a bit disappointed. Before writing to you, twice I had a word with the manager of your restaurant. He told me that he will look into it for me but nothing happened. He turned a deaf ear, and I feel that was a bit rude of him to do so.

I would like to request you here to curb the sound post 2300 hours and maybe install sound proof glasses wherever necessary. As you know it’s against the law to play loud music between 22:00 and 07:00.

As well, would really appreciate if you could ask your clients to keep their voices to themselves, as they tend to get too loud after downing few pints and hire a few bouncers to keep the brawlers at bay. If everyone liked the same sounds, noise would not be a problem. What’s music to your ears, your neighbors might dislike.

Looking forward to a positive response and a speedy resolution of my concern. Thanking you, in anticipation.

Warm Regards

Dalpreet Kaur

Writer: Akshay Tomar

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