You should spend 20 minutes.
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.
Write a letter to the bank’s head office. In your letter:
-explain why you are writing
-express concern about the missing card
-ask them what they intend to do
I am writing in regard to the missing receipt of the new bank card that I had applied for.
Two weeks ago I had asked for a new bank card because of some issues in my old bank card. It was told to me that the new card will arrive after seven days. I did got the envelope claiming that I need to acknowledge the receipt in it but to my disappointment I have not received any receipt. The envelope had a letter from your bank describing about how to use the card and what are the advantages of it.
I am concerned because it might also be possible that the card was lost while it was being sent or there are some problems with the bank. Either ways, my old card has stopped working entirely and I am in an urgent need of the new card to make transactions related to my business.
I would like you to look into the matter and issue me the card as soon as possible.
Looking forward to hearing from you.