Writing Task 1: Complaint Letter
Writing Task 1
You just shifted your furniture abroad through a shipping company and you have noticed that your furniture has been damaged.
Write a letter to the manager of the shipping company.
- When and where you shifted?
- Give details of the damage that has occurred to your furniture.
- Explain what action you would like the company to take?
Sample Answer
Dear Sir,
I am writing to express my dissatisfaction with the services provided by your company. My family has recently shifted to USA from India. I decided to shift my furniture overseas through your company as it was recommended by one of my colleagues. My furniture was shipped on 15/12/2018 from India and reached here after 10 days.
When I received my furniture and unpacked it , I noticed that my furniture was badly damaged. As far as the damage is concerned, almost all crockery was cracked and the carpet was ripped into two pieces. Moreover, one of my antique marble statue was also smashed. You can imagine how unpleasant it was to receive my brand-new and highly valuable furniture in defective condition.
I immediately contacted your company and spoke to the manager to compensate the loss. He refused to reimburse for my damaged furniture which occurred during shipment.
I insist that you compensate for my damaged furniture, otherwise, I will be forced to go to the consumer court.
I look forward to hearing from you.
Yours Faithfully
Steve
IELTS Dehradun Uttarakhand Tel: 8439000086 , 8439000087