Month: January 2016

You need to spend 20 minutes on this task.
You have recently ordered an item through online shopping, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.

SAMPLE ANSWER
Dear Sir/Madam,
I am writing this letter to express my disappointment with the services provided by your company. Recently, I ordered a mobile phone (Ericsson 4G+), ordered number 738493 from your company.
The order was expected to be delivered on 23rd of January but came to my door steps on the 30th of January. Meanwhile, I called the customer care number several times but it was all in vain. Every time, they informed that the order has been dispatched and will arrive today or tomorrow. Moreover, when the order did arrived, although late, it was defective. The phone packaging was not sealed and it did not had the charger. You can imagine how frustrated I felt at that time.
Adding insult to my injury, when I told the delivery boy to take back the order since I no longer need it, he asked me quietly take it and contact the higher authorities for any complaint.
I hope you will look forward into the matter and either provide me with the working model of the phone or refund my money as soon as possible.
I am looking forward to hearing from you.
Yours sincerely,
Anmol.
IELTSBAND7

You should spend 20 minutes on this task.`
Your neighbors have a noisy dog and creates a lot fuss during night. As a result you are not able to sleep. Write a letter to your neighbor. In your letter :
– describe the problem with the dog.
– explain why is it important for you to sleep.
– suggest what your neighbor can do for it.

SAMPLE ANSWER
Dear Mr and Mrs. Joshi,
I am writing this letter to bring to your notice the problems I am facing because of your dog.
 
You must be already aware of the breed of your dog and the its characteristics. Being a wild dog, it is very obvious that it is going to growl and make loud noises. Recently, the dog has also started making small detours at night around the neighborhood and digging holes in the gardens.
 
The issue is that I am quite weak at sleep and often get up by the noises. This has led to improper sleep and work issues in my office. I had even consulted a doctor and started taking sleeping pills but then they are having side effects on my body and I cannot continue with it. In addition, I have my GMAT exam next month. Not getting proper sleep is taking toil on me and can create problems in the exam.
 
I will be grateful if you could keep your dog away for some time, either in a friend or family house or in the dog care center at least till my exam is over, which is one month from now.
I am looking forward to hearing from you.
Yours faithfully,
Anmol.
IELTSBAND7