IELTS GT Letter: Problems with the Apartment

Writing Task 1 Problems with the apartment

You should spend about 20 minutes on this task.

You and your family have just rented an apartment and one or two problems occurred. Write a letter to the landlord. In your letter
• introduce yourself
• describe the problems
• what you would like him/her to do.

Write at least 150 words.

You do NOT need to write any addresses.
Begin your letter as follows:

Dear Sir/Madam,

Sample Answer

Dear Sir,
I am writing to bring to your notice the problems we are facing in our newly rented apartment. I am Anna White. My family moved to your flat number 131, Pacific Avenue, last month.

Overall, we are pleased with the facilities provided. But, for the last few days, the water supply has become very irregular. Water comes only in the evening from 6 pm to 7 pm. Apart from this, the water heater is not functioning. It is making a lot of noise and only cold water comes from the faucet.

As you know that my wife and I work in overseas firms. Our office timings are from 11:00 am to 8:00 pm. So, no one is at home to store water in the evening. Scarcity of water and non-functioning heater, both problems are causing a lot of inconvenience for us.

I had a word with the utility manager of the apartment. He assured us to resolve the issue. Unfortunately, it has been more than a week since then and no action has been taken to solve the problem. After waiting for many days, I decided to inform you. Please look into this matter as soon as possible.
I look forward to receiving a prompt response.
Yours Sincerely
Anna White

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IELTS Dehradun Tel: 8439000086
IELTS Ghaziabad Tel: 7840860007

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