Category: Complaint Letters

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IELTS Dehradun Uttarakhand Tel: 8439000086 , 8439000087

Writing Task 1: Letter to the Editor for not receiving the prize.

Writing Task 1

You have not received the prize which you have won at a newspaper.
Write a letter to the editor of the newspaper with below details:

 

  • Details of how you won the prize.
  • What is the prize given to you?
  • What actions you expect to be taken?

Write at least 150 words

win-prize Best IELTS Band 7 Coaching in dehradun
Sample Answer

Dear Sir,

I am writing to inform you that I have recently won a prize for writing the best article published in your newspaper 21st March 2018.The prize for winning the best article competition was two airline tickets to Singapore along with a free 2 days 3 nights stay in a five star hotel. I was supposed to receive it  last week, but unfortunately that never happened.

The topic of my article was ’why it is important to save the mother earth’.I am a regular subscriber of your newspaper and keep participating in various competitions organised by your newspaper.

Furthermore, I tried to contact the customer care executive many times but no avail.This situation is causing me a great deal of inconvenience. I believe this matter deserves your urgent attention.Therefore, I request you to kindly look into the matter and resolve the issue.

Looking forward to getting positive response. (147 words)

Yours Faithfully,

Joseph

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IELTS Dehradun Uttarakhand Tel: 8439000086 , 8439000087

Writing Task 1: A wrong product delivered online

Writing Task 1

You recently purchased a dress online. But you received a different product.

Write a letter to the company:

  • Explain what you ordered and what you received.
  • Explain the importance of the delivery.
  • What solution you are looking for?

WRONG-PRODUCT-DELIVERED Best IELTS Band 7 Coaching in Dehradun

Sample Answer

Dear Sir,

I am writing to express my dissatisfaction with the services provided by your company. I recently placed an order for a black party dress on your shopping site on 30th December 2018.

Although the maximum time of delivery in your company is 7 days, I received it after 10 days. The moment I unwrapped the courier, I was shocked to find a casual dress instead of a party dress. Moreover, the colour and dress material were different. You can imagine how unpleasant it was to receive wrong delivery of your much awaited product.

Since, I have to wear this dress in my friend’s birthday party, I immediately contacted your company I spoke to the customer care executive and asked for the exchange. To my surprise, he refused to exchange the product. Given the fact that I am a regular customer of your company, it was a very disappointing experience.

I insist you to urgently look into this matter. You can either exchange the dress or return the money, otherwise, I will be forced to go to the consumer court.

I look forward to hearing from you.

Yours Faithfully

Kate

IELTS Dehradun Uttarakhand Tel: 8439000086 , 8439000087

 

Writing Task 1: Complaint Letter

Writing Task 1
You just shifted your furniture abroad through a shipping company and you have noticed that your furniture has been damaged.

Write a letter to the manager of the shipping company.

  • When and where you shifted?
  • Give details of the damage that has occurred to your furniture.
  • Explain what action you would like the company to take?

Complain Best IELTS Band 7 Coaching in Dehradun

Sample Answer

Dear Sir,

I am writing to express my dissatisfaction with the services provided by your company. My family has recently shifted to USA from India. I decided to shift my furniture overseas through your company as it was recommended by one of my colleagues. My furniture was shipped on 15/12/2018 from India and reached here after 10 days.

When I received my furniture and unpacked it , I noticed that my furniture was badly damaged. As far as the damage is concerned, almost all crockery was cracked and the carpet was ripped into two pieces. Moreover, one of my antique marble statue was also smashed. You can imagine how unpleasant it was to receive my brand-new and highly valuable furniture in defective condition.

I immediately contacted your company and spoke to the manager to compensate the loss. He refused to reimburse for my damaged furniture which occurred during shipment.

I insist that you compensate for my damaged furniture, otherwise, I will be forced to go to the consumer court.

I look forward to hearing from you.

Yours Faithfully

Steve

IELTS Dehradun Uttarakhand Tel: 8439000086 , 8439000087

IELTS Letter complaint #Faulty Phone

IELTS Letter #Phone faulty phone complaint

You recently bought a high-end Smartphone from a renowned manufacturer. The phone you received is faulty. Write a letter of complaint to the company head describing what the problem is, the action you took and what you would like them to do about it.

IELTS LETTER COMPLAINT #FAULTY PHONE, IELTSBAND7 , DEHRADUN

Sample Answer

Dear Sir/Madam,
I am writing this letter in regards to a Smartphone that I bought from your retail outlet based in west Delhi.
The purchase was made on 13/09/2018 and I was given a bill and warranty card along with the phone. The very next day the screen went blurry and the phone switched off completely. As I spent a huge amount of money on this phone I did not feel like taking any risks and took it back to the store immediately. The technician was not present at that time and I was asked to drop the phone and follow up later.
The reference number for my complaint is B57921 and rather than being informed about the phone, I had to visit the store myself after 5 days to find what’s wrong with it. The services I was offered were quite poor and the technician present there was not able to give a clear explanation about the phone’s faults. They managed to temporarily fix and it broke again the following day. I am not very sure if I want the same phone again. For a company of your size, the services are quite poor and the quality of the handset is not up to the mark.
Can you please issue me a refund for the full amount as I am very disappointed with the services provided by your company.
Yours sincerely,
Pooja Panday

 

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IELTS Dehradun Uttarakhand Tel: 8439000086 , 8439000087

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