Computer Repair # Letter For IELTS
You recently had your computer fixed at the local computer store. However, you are not pleased with the services you received.
Write a letter to the store manager. In the letter
- describe the situation
- explain why you are dissatisfied
- say what you want the manager to do.
Write atleast 150 words.
Dear sir/madam,
I am writing to express my dissatisfaction with the services provided by your company.
My computer, few days back had display issues and I got them fixed with your establishment. It has been three days since I brought the computer home and it back to the position I gave it to you. In addition, it has rather gone worse. Earlier the CPU was working and it had only display issues. However now the entire system has stopped working and has become a box.
When I brought the system for repair to your company again, they asked me to pay extra charges for it. The company, however, assured me a 1 year warranty when I first gave it for repair.
I suppose there is a lack of co-ordination between your employees and management. Either ways, I would be thankful if you looked into the matter and either provided me the services or pay me back the money.
Yours faithfully,
Alice Degenres.