IELTS Writing: Letter to the railway company to report a lost item

IELTS General Training

Writing task 1

You should spend 20 minutes on this task.

You have lost an item of value on a train. Write a letter to the railway company. In your letter

  • Describe the item
  • Explain where and when you left it
  • Say what action you would like the company to take

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,


Sample Answer

Dear Sir or Madam,

I am writing to report the loss of a valuable personal item on one of your trains.

The item is a navy blue laptop bag with the brand name ‘American Express’ embossed on the front. It has two zipped compartments. In one of the compartments I had kept my 15-inch Dell laptop. My passport, adaptor, mobile charger and some official documents were also inside.

Last Saturday, 15th March, I boarded the 2:30 pm train from Shimla to New Delhi. If I recall correctly, I was in the fourth carriage sitting near the front. I had kept the laptop bag in the overhead space. The long journey left me exhausted and while getting down, I forgot to take the bag with me.

Could you please let me know if a laptop bag of this description has been found? My phone number is 0091 7889898999. If you have it, please keep it in a safe place and I will make arrangements to collect it at your earliest convenience.

Thank you for your time.

I look forward to hearing from you.

Yours faithfully,

Sally Rana

IELTSBAND7

IELTS Dehradun Tel: 8439000086
IELTS Ghaziabad Tel: 7840860007