Improve the Writing Score in IELTS

March 8, 2020 Pooja Ph.D. CELTA

To improve the writing score, IELTS candidates should use effective language in their letters.
Let us look at some important phrases which can be used in a letter of complaint. You don’t have to memorize all of them, just choose one relevant phrase for each paragraph and use the same in all letters of complaints.

For Paragraph 1 (Introduction of the letter)

I am writing to complain about ……
I am writing in regard to ……
The reason I am writing to you is ………..
I am writing to express my concern about ………..
I am writing to express my dissatisfaction with ……….
I would like to bring the matter of ………to your attention
I would like to draw your attention to ………

For Paragraph 2 (Explaining the problem)

You can imagine how unhappy I was to discover …..
I was supposed to receive ……… Unfortunately, that never happened.
I regret to inform you that your service was below my expectations.
I regret to inform you that your service was highly disappointing.
When I tried to contact the manager by phone, no one could offer a sensible answer to me.
When I called the office, no one responded.
I contacted your manager/representative last week ….. Unfortunately, he denied me the service that I requested.

For Paragraph 3 (Proposing a solution)

I insist on getting a refund of …
Please look into this matter as soon as possible.
I believe that this matter deserves your urgent attention
I hope you can settle this matter by giving a full refund of the amount ….
The ideal solution would be …

Conclude your letter in the following manner:
If you know the name of person you are writing to, you should write
I look forward to hearing from you.
Yours sincerely,
Your name

If you don’t know the name of person you are writing to, you should write
I look forward to hearing from you.
Yours faithfully,
Your name

Some sample letter are here… at category->IELTS-preparation->IELTS-letter-writing

Feel free to call for suggestions and queries.