Category: Complaint Letters

phone icon

IELTS Dehradun Uttarakhand Tel: 8439000086 , 8439000087

IELTS Letter Sample Question # Lost Bag

You should spend 20 minutes on this task.

You have just spent a weekend staying at The Taj hotel in Mumbai. When you get home you find out that you have left a bag at the hotel.

  • Explain in the letter when did you visit the hotel.
  • the details of your room and the bag.
  • how can one identify the bag?

You should write at least 150 words.

SAMPLE ANSWER

Dear Mr. Joshi,

I visited your hotel on 23rd March and stayed in room 342 until 25 March. We had a business meeting and even booked your hall for the meeting. It was surely a great visit, however, on reaching home I discovered that I had left one of my bags at the hotel.

The bag is a red color VIP bag with a green color ribbon tied to one of the chains. Although the bag is locked, the front chain has got a photo of mine along with a photostat of your hotel’s menu. Even more, there is a calculator and a parker. Although, inside the bag, there are only clothes of mine, but they do are important especially because I bought them after a lot of cultural analysis.

I would appreciate if you could check with your lost and found department and inform me if there is a bag. The clothes are important as I need to wear them for the presentations starting next week. I would be grateful if you could send them to the airport tomorrow where I could pick them, services will be payed.

Regards,

Avantika

IELTSBAND7

 

IELTS Letter Sample Answer # Problem in Job

You should spend 20 minutes on this task.
You recently took a part time job in a local company. However, after working there for some time you noticed lot of problem surfacing. 

Write a letter to the manager. In your letter

  • explain why you took the job.
  • what are the problems that you are facing?
  • suggest what can be done about it?

Write at least 150 words.
Dear Sir/Madam,
I am writing to raise a concern about the problems I am facing at the job in your company. My name is Avi and you appointed me as a part time counselor three months back. The reason I am writing is to inform you about the two issues that the reception area is facing, which you are not aware of.

Firstly, the duty staff of night is not coming regularly, except me and Avan. For the few who do come there is no regularity and often sleep in the hotel rooms. Last week, a customer came and we had no rooms to give because the staff had taken hold of four rooms. The matter worsened when none of them replied when we tried reaching them.

Secondly, the food that is supposed for the customers is being eaten by the staff members. Even more, the quality of food has deteriorated leading to times when rotten food gets served to customers.

I hope you will look into this matter as soon as possible.

Yours faithfully,

Avi.

IELTS BAND7

IELTS Letter Sample Answer # Online Shopping

You need to spend 20 minutes on this task.
You have recently ordered an item through online shopping, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.

SAMPLE ANSWER
Dear Sir/Madam,
I am writing this letter to express my disappointment with the services provided by your company. Recently, I ordered a mobile phone (Ericsson 4G+), ordered number 738493 from your company.
The order was expected to be delivered on 23rd of January but came to my door steps on the 30th of January. Meanwhile, I called the customer care number several times but it was all in vain. Every time, they informed that the order has been dispatched and will arrive today or tomorrow. Moreover, when the order did arrived, although late, it was defective. The phone packaging was not sealed and it did not had the charger. You can imagine how frustrated I felt at that time.
Adding insult to my injury, when I told the delivery boy to take back the order since I no longer need it, he asked me quietly take it and contact the higher authorities for any complaint.
I hope you will look forward into the matter and either provide me with the working model of the phone or refund my money as soon as possible.
I am looking forward to hearing from you.
Yours sincerely,
Anmol.
IELTSBAND7

IELTS Letter Sample Answer # Noisy Dog

You should spend 20 minutes on this task.`
Your neighbors have a noisy dog and creates a lot fuss during night. As a result you are not able to sleep. Write a letter to your neighbor. In your letter :
– describe the problem with the dog.
– explain why is it important for you to sleep.
– suggest what your neighbor can do for it.

SAMPLE ANSWER
Dear Mr and Mrs. Joshi,
I am writing this letter to bring to your notice the problems I am facing because of your dog.
 
You must be already aware of the breed of your dog and the its characteristics. Being a wild dog, it is very obvious that it is going to growl and make loud noises. Recently, the dog has also started making small detours at night around the neighborhood and digging holes in the gardens.
 
The issue is that I am quite weak at sleep and often get up by the noises. This has led to improper sleep and work issues in my office. I had even consulted a doctor and started taking sleeping pills but then they are having side effects on my body and I cannot continue with it. In addition, I have my GMAT exam next month. Not getting proper sleep is taking toil on me and can create problems in the exam.
 
I will be grateful if you could keep your dog away for some time, either in a friend or family house or in the dog care center at least till my exam is over, which is one month from now.
I am looking forward to hearing from you.
Yours faithfully,
Anmol.
IELTSBAND7

1 … 3 4 5 6 7 8