IELTS Letter Sample Question # Lost Bag

You should spend 20 minutes on this task.

You have just spent a weekend staying at The Taj hotel in Mumbai. When you get home you find out that you have left a bag at the hotel.

  • Explain in the letter when did you visit the hotel.
  • the details of your room and the bag.
  • how can one identify the bag?

You should write at least 150 words.

SAMPLE ANSWER

Dear Mr. Joshi,

I visited your hotel on 23rd March and stayed in room 342 until 25 March. We had a business meeting and even booked your hall for the meeting. It was surely a great visit, however, on reaching home I discovered that I had left one of my bags at the hotel.

The bag is a red color VIP bag with a green color ribbon tied to one of the chains. Although the bag is locked, the front chain has got a photo of mine along with a photostat of your hotel’s menu. Even more, there is a calculator and a parker. Although, inside the bag, there are only clothes of mine, but they do are important especially because I bought them after a lot of cultural analysis.

I would appreciate if you could check with your lost and found department and inform me if there is a bag. The clothes are important as I need to wear them for the presentations starting next week. I would be grateful if you could send them to the airport tomorrow where I could pick them, services will be payed.

Regards,

Avantika

IELTSBAND7

 

IELTS General Training Writing Task 1: Letter of complaint

Writing Task 1 : Letter of complaint

You should spend about 20 minutes on this task.
You recently bought a piece of equipment for your home but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter

  • describe the problem with the equipment
  • explain what happened when you phoned the shop
  • say what you would like the manager to do

Write at least 150 words.
You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir/Madam,

Sample Answer

Dear Sir/Madam,

I am writing to express my dissatisfaction with the inferior quality of a mobile phone which I bought from your renowned store last week.

The first malfunction that I noticed in the phone was its short battery life. Its battery discharges within an hour of charging. Apart from that, the device becomes extremely hot when I charge it. I found another problem when I clicked some photos. Even though this phone has an eight mega pixel camera, the photos were terribly blurred. Initially, I thought my hand shook while taking the pictures. But, even after keeping the phone in a fixed position, the same problem persisted. You can imagine how unhappy I was to discover these technical faults in such an expensive model.

Naturally, I contacted the store to report the problem. Your representative said that this model was out of stock and I would have to wait for a week for replacement. Unfortunately, I did not receive any information about the new stock arrival in the last three weeks. When I called the representative, he was unable to give a sensible answer to me.

I am very disappointed with both the equipment and the service I have received. Therefore, I expect a full refund of 30,000 rupees as soon as possible.

I look forward to hearing from you.
Yours faithfully,
Priya Chamoli

This sample answer contains 219 Words.

IELTS Band7

IELTS Letter Sample Answer # Problem in Job

You should spend 20 minutes on this task.
You recently took a part time job in a local company. However, after working there for some time you noticed lot of problem surfacing. 

Write a letter to the manager. In your letter

  • explain why you took the job.
  • what are the problems that you are facing?
  • suggest what can be done about it?

Write at least 150 words.
Dear Sir/Madam,
I am writing to raise a concern about the problems I am facing at the job in your company. My name is Avi and you appointed me as a part time counselor three months back. The reason I am writing is to inform you about the two issues that the reception area is facing, which you are not aware of.

Firstly, the duty staff of night is not coming regularly, except me and Avan. For the few who do come there is no regularity and often sleep in the hotel rooms. Last week, a customer came and we had no rooms to give because the staff had taken hold of four rooms. The matter worsened when none of them replied when we tried reaching them.

Secondly, the food that is supposed for the customers is being eaten by the staff members. Even more, the quality of food has deteriorated leading to times when rotten food gets served to customers.

I hope you will look into this matter as soon as possible.

Yours faithfully,

Avi.

IELTS BAND7

IELTS Letter Sample Answer # Online Shopping

You need to spend 20 minutes on this task.
You have recently ordered an item through online shopping, but are not happy with the purchase. Write to the company. In your letter:
– describe what you purchased,
– explain why you are not happy with the purchase,
– tell them what you would like them to do about the situation.


SAMPLE ANSWER
Dear Sir/Madam,
I am writing this letter to express my disappointment with the services provided by your company. Recently, I ordered a mobile phone (Ericsson 4G+), ordered number 738493 from your company.
The order was expected to be delivered on 23rd of January but came to my door steps on the 30th of January. Meanwhile, I called the customer care number several times but it was all in vain. Every time, they informed that the order has been dispatched and will arrive today or tomorrow. Moreover, when the order did arrived, although late, it was defective. The phone packaging was not sealed and it did not had the charger. You can imagine how frustrated I felt at that time.
Adding insult to my injury, when I told the delivery boy to take back the order since I no longer need it, he asked me quietly take it and contact the higher authorities for any complaint.
I hope you will look forward into the matter and either provide me with the working model of the phone or refund my money as soon as possible.
I am looking forward to hearing from you.
Yours sincerely,
Anmol.
IELTSBAND7

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